Where can I spend my Zizzi mobile gifts?
At all Zizzi restaurants across the UK.
What are Zizzi mobile gifts?
Zizzi mobile gift is an electronic version of Zizzi gift card. Instead of a card the recipient receives a code via sms or email.
Where can I buy a Zizzi mobile gift?
You can buy a Zizzi SMS or eVoucher by clicking here
How much do Zizzi mobile gifts cost?
It is up to you how much money you load on to the gift card any value from £5 to £250 and to the mobile gift, any value from £10 to £250. If you would like more than £250- perhaps to give to a group of people for a night out- then you can buy more than one card, or give us a call on 0845 6022698.
Do I get the full value I load onto the Zizzi mobile gift or are there some hidden charges?
There are no hidden charges, what you load on to the mobile gift is yours or your recipients to spend. However the value on the card must be spent within 18 months of the value being added. After 12 months any monies left on the card will be lost.
How can I pay for my Zizzi mobile gift?
You can pay by MasterCard, Visa and Maestro from UK issued banks only. The cards must be enrolled in 3D secure. Unfortunately we are not able to accept international credit or debit cards.
How will my Zizzi mobile gift be delivered?
Your Zizzi Mobile gift will be sent to the recipient via sms or email as soon as the payment for the gift has been received.
Is there a charge for receiving the Zizzi sms?
We advise checking with your network provider, normally, there is no charge for receiving the sms.
Can I use my Zizzi mobile gift straightaway?
All mobile gifts are delivered activated and can be used as soon as they are received.
How will I know that the Zizzi mobile gift has been delivered to the mobile phone?
We send a confirmation email to you the purchaser as soon as we receive confirmation that the text message has been delivered to the mobile phone by the mobile phone operator.
Who can I send a Zizzi mobile gift to?
Anyone that has a mobile phone number with a UK number (starting with 07xxx xxx xxx)
Do I have to spend the full value on my mobile gift all in one go?
It depends on whether you provided us with your personal details. If you provide us with your details when you purchase the mobile gift, but you don’t spend the total value of the Zizzi mobile gift, an email or SMS will be automatically sent to you with a new code for the remaining balance. If you did not provide us with your details, we unfortunately won’t be able to contact you to reissue the remaining balance.
My Zizzi mobile gift has expired, what do I do?
Once your Zizzi gift card mobile gift has expired it is not possible to reactivate the card/ mobile gift code. You have 12 months from the date of activation to use the funds on the sms/email.
I have purchased my Zizzi mobile gift online – will my statement show Zizzi?
Yes – your credit/debit card statement will show www.zizzi.co.uk.
Can I overspend on the Zizzi mobile gift?
No it is not possible to spend more than the value on the gift.
If I don’t have enough money on my mobile gift to cover the whole of my bill can I part pay with the mobile gift?
Yes, you can pay as much as you like from your mobile gift . For example if you have £10 on your mobile gift and your bill is £20 you can pay £5 from the gift card and pay the remaining £15 in cash or with a debit or credit card.
Should I tell the waiter I want pay by mobile gift at the beginning of my meal or when I receive my bill?
Your waiter only needs to know you are spending a gift card when your bill arrives. You do not need to tell them when you are placing your order.
Why does Eagle Eye Solutions Ltd. appear on my bank statement?
This website and orders for Zizzi gift cards made through the website are managed by our third party service provider, Eagle Eye Solutions Ltd., 5 New Street Square, London, EC4A 3TW, registered in England company number 04745717. The gift card customer is contracting with Eagle Eye Solutions Ltd. and the payment for the gift purchase will show as Eagle Eye Solutions Ltd. on the bank statement. Eagle Eye Solutions Ltd. will be responsible for gift card refunds. Zizzi gift care team can be contacted via email feedback@zizzi.co.uk. To contact Eagle Eye Solutions Ltd., visit their website
